Grievance redressal
Last updated: 27 October 2026
Step 1 — Raise it with us
Write to helpdesk@imperialindia.in or call us on +91 83293 59693. Please include your folio number and a description of the issue.
We acknowledge complaints within three working days and aim to resolve them within fifteen working days.
Step 2 — Escalate within our firm
If you are not satisfied with the response, escalate to our grievance officer, Vinay B. Jain, at vinay.jain@imperialindia.in or +91 87931 87861.
Step 3 — The asset management company
Complaints relating to a scheme itself — a transaction, a statement or a redemption — can also be raised directly with the relevant asset management company or its registrar. We will help you do this.
Step 4 — AMFI and SEBI
If your complaint remains unresolved, you may approach AMFI at amfiindia.com, or lodge it on SEBI’s SCORES platform at scores.sebi.gov.in. SEBI also operates the SMART ODR portal for online dispute resolution.
Our details
Imperial India Mudra Investments Pvt. Ltd. · ARN-93234 · 130, Shrikrishna Nagar, Nagpur - 440009
